Application of Longdan Price Guarantee is subjected to the following policies:
1. Price Guarantee only applies at Longdan Elephant & Castle store.
2. It is applied to selected items with the Price Guarantee Tag.
3. Product matching must be identical and individual item, like for like, including brand, size, quality and flavour.
4. Product matching exclude items bought at promotional rates such as rebates, Buy 1 Get 1 Free, discounts etc. No affiliate or voucher code applies.
5. The competitor (matching retailer) must be a physical registered retail store located at postcodes SE1, SE11 and SE17 London (online store is not eligible), but excluding manufacturer (who are also retailers), market stalls, private sales and liquidation sales.
6. A physical receipt must be provided from the matching retailer as proof of purchase, without exception.
7. The date of purchase from matching retailer is no more than 15 days from the matching date. The matching price is inclusive of VAT (shipping charge is excluded).
8. Total refund per purchase does not exceed 10% of Longdan receipt amount.
9. A voucher for the difference with 30 days validity, used for next purchase at Elephant & Castle store only.
10. The voucher is non-transferable and cannot be exchanged for cash.
11. The Price Guarantee may be claimed at the time of purchase or within campaign week.
12. All Price Guarantee transactions are carried out at the discretion of Longdan.
13. We reserve the right to withdraw this Price Guarantee at any time.